Terms and Conditions

Effective January 1, 2026

Arlington Concrete, concretecontractorarlington.com, team@concretecontractorarlington.com

Agreeing to these terms

These terms cover your use of the Arlington Concrete website and any work you ask us to quote or do. By using the site, calling us or booking a job, you agree to them.

If a written estimate or contract we give you for a specific job says something different, that document controls for that job. If you don't agree with these terms, please don't use the site or book work with us.

What we do

Arlington Concrete is a concrete contractor in Arlington, WA. We pour and repair driveways, patios, sidewalks, steps, garage floors, foundations and other flatwork, which is our word for flat slabs on the ground, for homes and businesses in Arlington and the cities around it. We're fully licensed and insured.

What's on our home page and other pages describes the kinds of work we take on in general terms. It isn't a promise that we can do a particular job, and we may turn down work that doesn't fit what we do or that we can't do well.

Estimates and pricing

Quotes are free and done on site, and there's no pressure to book. A written estimate covers the work, the materials and the price we've listed, based on what we can see before the job starts.

Concrete work depends on what's under the surface, so the price can change if we find something nobody could see during the estimate. That includes soft or wet ground under the old slab, buried roots, rock, old concrete or debris. If that happens, we stop, explain what we found and why it matters, and get your approval before doing extra work or charging more.

Changes you ask for after the estimate, such as a bigger slab, a different finish or added steel, are priced separately and agreed with you before we do them. An estimate stays open for the time written on it. After that, material prices may have moved and we may need to update it.

Scheduling, weather and cancellation

We set a start date with you when you book, and we do our best to keep it. Concrete can't be poured well in heavy rain, freezing temperatures or some other conditions, so we may move a pour for weather, and we'll tell you as soon as we know.

If you need to cancel or reschedule, let us know as early as you can by phone at (360) 474-2804 or through our contact page. If we've already ordered materials, scheduled a concrete delivery or started prep work, you may be charged for those costs, and your estimate or contract will say how that works.

Your part of the job

We need clear access to the work area, for our crew, our equipment and, where the job needs it, a concrete truck. Please move vehicles, furniture, planters and anything else from the area before we arrive, and keep kids and pets away while we work.

You're responsible for telling us about anything we can't see, such as private sprinkler lines, drain pipes, septic parts or buried wiring. You're also responsible for any homeowners association approvals and for knowing where your property lines are. If the job needs a permit, we'll talk with you about it before work starts, and the written agreement will say who gets it.

Payment

Payment terms, including any deposit and when the balance is due, are written on your estimate or contract. Unless that document says otherwise, the balance is due when the work is finished.

If a payment is late, we may stop work on an unfinished job until it's paid, and you may be responsible for reasonable costs of collecting it, as Washington law allows.

Caring for new concrete

New concrete needs time to cure, which is the wait while it hardens and gains strength, before it can be walked on or driven on. We'll tell you how long to wait for your job. If you use the slab sooner than we said, or put heavy equipment or vehicles on it that it wasn't built for, damage that follows isn't covered.

Washington winters are hard on new slabs. We'll tell you what we suggest for keeping yours in good shape, and damage from skipping that care isn't covered either.

Warranty and what concrete can't promise

We stand behind our work, and our satisfaction guarantee means that if something about the finished job isn't right, you tell us and we come back and work it out with you. Any warranty beyond that will be in writing on your estimate or contract.

Concrete can crack, and no contractor can honestly promise it won't. We cut control joints, which are planned grooves that give the slab a place to crack where you won't notice it, but small hairline cracks, slight color differences and minor surface variation are normal and aren't defects.

We don't cover problems caused by ground movement, tree roots, drainage changes made after our work, de-icing salts, misuse, other contractors' work or events outside our control. Apart from any written warranty we give you, our work is provided without other warranties, to the extent Washington law allows.

Limitation of liability

To the extent Washington law allows, Arlington Concrete isn't liable for indirect, incidental or consequential losses, such as lost use of your driveway while it cures, rental costs or lost income. Our total liability for any claim about a job is limited to the amount you paid us for that job.

This doesn't limit any liability that can't be limited by law, including liability for our own gross negligence or intentional misconduct.

Our website

The information on our site, including pages like about us, is general. It isn't engineering advice for your property, and we try to keep it accurate but don't promise it's complete or current. Photos and text on the site belong to Arlington Concrete and can't be copied for commercial use without our permission.

If our site links to another website, we don't control that site and aren't responsible for what's on it.

Settling disagreements

If you're unhappy with our work or a bill, call us first. Most problems get sorted out quickly once we come back out and look at the slab with you, and we'd much rather fix it than argue about it.

If we can't resolve it that way, both sides agree to try mediation in good faith before going to court. Any lawsuit will be brought in the state or federal courts serving Snohomish County, Washington.

Governing law

These terms and any work we do are governed by the laws of the State of Washington, without regard to rules that would apply another state's laws.

If any part of these terms is found unenforceable, the rest still applies.

Changes to these terms

We may update these terms from time to time, and the version posted on this page is the one that applies. A job already under a signed estimate or contract stays under the terms that were in place when you signed.

If you have a question about these terms, reach us through our contact page or call (360) 474-2804.